Head Over Heels Gymnastics Fees, Registration Information & Policies

Sessions
Beginning Fall Of 2011 we will offer only two
sessions each year:
Academic Session - September 2011-June 2012
Summer Session - June 2012-August 2012

Terms & Tuition
Tuition is paid every 4 weeks (the first day of the each 4-week term). A valid credit or debit card is required for registration. Once you start your child in our program and pay membership, we consider your child enrolled. This means that ALL students are automatically enrolled for ALL future terms unless the office receives written notice of withdrawal 15 days prior to the start of the next 4-week term. **No automatic re-enrollment for Summer Session**

You may withdraw and re-enroll at any time throughout the year. (As previously stated, written notice of withdrawal is required 15 days prior to the start of the next 4-week term). Your child may make-up a missed class (see Make-up Policy). However, missed classes can not be transferred to future terms in place of tuition. There are no tuition adjustments for missed classes.

Annual Membership Fee
$30 per family for the school year. This fee helps cover the administrative costs incurred in running the programs we offer. This is a family fee and covers everyone in your immediate family.

Payment Procedures
Automatic Payment System - Our program is changing to our new automatic payment system. Tuition is paid every 4-week term on a continuous basis for the entire session. On the first day of each 4-week term, we will charge the credit/debit card number we have on file for you in our secured system. **No automatic re-enrollment for Summer Session**
Alternate Payment Methods - If some months you’d rather we didn’t use your card on file, simply pay before the first day of the 4-week term with a check, cash or an alternate credit card. Please make checks out to "Head Over Heels Gymnastics"
Returned Check Fees - There is a $30 charge when a check is returned to us. We will NOT redeposit your check. The only remedy for this oversight is CASH or CHARGE, and must be paid by your child’s next class meeting.

Registration
You can register online, in person, by phone or by mail. Our sessions run on 4-week terms. Once your child is registered they will be automatically re-enrolled for the same class on the same day/time every four week term. To register a valid credit/debit card is required.

Registration requires the following:
1) Completed registration form with 3 signatures – Acknowledgement of Waiver and Release; Acknowledgement of Policies and Procedures; Credit/Debit Card Information & Authorization
2) Annual Membership Fee ($30.00) and Tuition for the first four week term paid in full.

Withdrawing From the Program
To deactivate your enrollment, simply notify the office, in writing 15 days prior to the start of the next four week term. Written notice to withdraw must be received by 15 days prior or your credit card will be charged. Please don't rely on communicating verbally to the coaches or even the office staff. Written notification is your responsibility.

If you withdraw your child, please be sure ALL make-ups are done prior to withdrawing. NO MAKE-UPS will be honored after your child has withdrawn from the program. All make-ups are forfeited after withdrawing from the program.

IMPORTANT: NOTICE MUST BE IN WRITING TO PROPERLY PROCESS YOUR REQUEST!

Make-up Policy
Just like college, your tuition pays for a class spot, REGARDLESS OF ATTENDANCE. However, as a courtesy, our program offers make-ups when doing so does not jeopardize the safety or integrity of the class.

Make-ups are a privilege. We reserve the right to refuse to offer a makeup if we feel it will affect safety or lessen the experience of those children who have registered for and paid for that class.

100% Money Back Guarantee
We are proud of the programs that we offer and we are proud to back that up with a 100% money back guarantee.
If within the first two weeks of your first term you are unhappy, we will withdraw your child from the class and cheerfully refund 100% of your tuition and Membership fee if you are NEW to our program and provide written notice by the end of the second week of the term.

Refunds
Tuition pays for your child's spot in class regardless of attendance. Refunds are only given within your child's first two weeks of their first term. Refunds or Credits will not be given at any other time.

There will be no refunds given for gym closings including holidays and inclement weather.

Once we have re-enrolled your child in class there are no refunds. If you would like to withdraw your gymnast from the program and not have your credit card on file charged, simply notify us in writing 15 days prior to the start of the next four week term. WRITTEN NOTICE to drop must be received 15 days prior to the start of the next term or your credit card will be charged.

Snow, Weather and Emergency Closing Policy
We will be closed when the North Syracuse School District and/or North Syracuse School District After-school Activities are cancelled. Cancellations due to the weather will be on the gym answering machine at least 1 hour before classes start. Make-Ups can be arranged for missed classes due to weather as long as the child is currently enrolled.

Multiple Child Discount
We are happy to provide a tuition discount of $5.00 off each 4-week term for the additional children in your family.

Multiple Classes
We feel it is most beneficial for students to enroll in more than 1 class per week. Doing so not only gives the child more time to practice skills, but also gives them the opportunity to obtain greater strength and flexibility, which are vital in skill development. We provide a generous discount for multiple class registration.

Student Status and Changes:

Current Students
Current students are automatically re-enrolled for the same class every four week term. When a student advances to a higher level it may be necessary to change the day and time. When this occurs please contact the front desk to make those changes. Registration for a different class is on a first-come-first-serve basis.

Joining a Class after the 4-Week Term Has Begun
No problem as long as there is room. We will prorate your tuition for the amount of weeks left in the term.

Changing classes
No problem as long as there is room in the class. Please contact the front desk to make those changes. Registration for a different class is on a first-come-first-serve basis.

Proper Attire:

Girls - Leotard or Leotard and Biker Shorts (We have leotards for sale at the gym or at our online proshop in kids sizes down to leotards for the preschoolers.) They can also wear shorts and a t-shirt.

Boys - T-shirt and Shorts/Sweatpants

No jewelry is permitted with the exception of post earrings. Hair must be pulled tightly away from the face. Bare feet is best! No gum allowed.

Parent Viewing
We have chairs set up for parents to view classes. For the safety of your children and for insurance reasons, anyone (including siblings) not participating in a class MUST remain in the spectator area (white tile). Parents & siblings are not permitted on the gymnastics equipment/mats. (Parent participation classes is the only exception) Parents are not required to stay during class but we are not equipped to supervise children before or after class.

What class should I sign my child up for?
Please sign your child up for the class that corresponds to his or her age as of right now. Parents often want their children in an older or more advanced class than is appropriate. It is best to keep children in a class where they can achieve success and be comfortable with the skills they are doing before moving on to the next class. It is much better to move a child up if the class is too easy than to have to move them down. Along with your child's motor skills, we also take into account their social skills. Please have patience with the learning process. It is always best to sign up for more than one class for increased retention of skills learned.

General Policies